Refund Policy

Introduction


"Samantha Wild Piano " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Samantha Wild Piano and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.


Refunds of Hard Goods:


To be eligible for return and refund, the following steps must be taken:

Refund must be requested in writing by contacting sam@samanthawildpiano.com
Request of refund must be made within 30 days of the original purchase date
Hard goods must be returned to Samantha Wild Piano immediately, according to the instructions you will receive once contacting sam@samanthawildpiano.com as directed in step 1.
The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Samantha Wild Piano sole, reasonable discretion.


Non-returnable Items:


The following items are non-returnable as stated at the time of purchase on https://thetruetechnique.com

The True Technique of Piano Touch + Bonus sheet music


Refunds of Digital/Subscription Based Goods:


To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

Refund must be requested in writing by contacting sam@samanthawildpiano.com
Request of refund must be made within 30 days of the original purchase date


Samantha Wild Piano is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Samantha Wild Piano at sam@samanthawildpiano.com for any questions related to our policy, or simply to let us know how we can help.


Samantha Wild Piano
34 Hotham Road, London
Greater London, England SW19 1BS
sam@samanthawildpiano.com
+44 7724 596791
https://thetruetechnique.com